La Encina Country House: Privacy and Comfort in Our Country House in El Chorro.

What You Need to Know

Rules La Encina Country House

*Subject to availability, early check-in before 4:00 PM may be possible.
**Subject to availability, late check-out after 10:00 AM may be possible.
Feel free to contact us for inquiries!

Cancellation Policy La Encina Country House

Once the reservation is confirmed, the following stipulations will apply:

Refund of the Advance Payment

If the cancellation of your reservation occurs more than 60 days before the arrival date, the advance payment will be refunded.

If the cancellation of your reservation occurs between 59 days and 30 days prior to the arrival date, the advance payment will not be refunded but will remain as a deposit for your next reservation.

Reservation Fee for Cancellation

If the cancellation of your reservation occurs between 29 days and 15 days prior to the arrival date, 50% of the total reservation amount will be charged.

If the cancellation of your reservation occurs within the 14 days prior to the arrival date, 100% of the total reservation amount will be charged.

Upon your arrival, you should inspect the house, its facilities, and the surroundings to ensure that everything is in order and functioning correctly. If you notice any damage, deterioration, or malfunction of the house's facilities, you should inform the property as soon as possible so that the reported issues can be addressed.

Once you are settled in the house, no refunds will be provided, even if your stay is cut short.

Charges for Damages, Misuse, or Negligence

If there is any damage, malfunction, or missing items, etc., you should inform the property as soon as possible.

If, upon check-out, any damage is observed as a result of misuse or negligence by the customers to any of the house's facilities, its belongings, gardens, pool, etc., it will be assessed, and the cost will be deducted from the previously deposited security deposit or charged to your credit card, which you have expressly authorized for such charges in case of breakage or damage caused by the customer.

Cancellation Due to Unauthorized Visitors

Visitors are not allowed during your stay. If there are more people, adults or children, present during your stay than the number you had informed the property about when making your reservation, it will be grounds for cancellation of your reservation. The property reserves the right to cancel the reservation, and the guests must vacate the house as soon as possible, without any right to compensation.

Pet Policy La Encina Country House

Your pets are welcome!
We accept a maximum of 3 pets per house and reservation.

Pet Stay: 15.00 euros per pet per night.

Important:
If there is any damage caused by the pet or excessive dirt, the damage will be assessed, and it will be deducted from the security deposit or charged to your associated credit card.

Additional Services La Encina Country House

We offer you high-quality firewood and charcoal for your stay.

Firewood for fireplace (40 to 50 kilograms): 20.00 euros per load*.
Charcoal for barbecue: 5.00 euros per bag.

* Minimum purchase of 2 loads of firewood. Payment will be made upon arrival at the accommodation.

Cleaning Surcharge La Encina Country House

A one-time fee that Chorro Villas uses to cover cleaning expenses.

Cleaning fee: 150.00 euros / stay..