Terms and Conditions

Sierra Huma S.L., the person responsible for the website: https://www.elchorrovillas.com, hereinafter RESPONSIBLE, provides users with this document, with which it aims to comply with the obligations established in Regulation (EU) 2016/679, the General Data Protection Regulation, and Organic Law 3/2018, of December 5, on Personal Data Protection and the guarantee of digital rights, in order to inform you, in detail, about how we process your personal data and protect your privacy, as well as the information you provide to us.

Information and Consent

By reading this Privacy Policy, the user is informed about how El Chorro Villas collects, processes, and protects personal data provided through the forms available on the website www.elchorrovillas.com (hereinafter, the 'Website'), as well as data derived from their browsing and any other data they may provide to El Chorro Villas in the future.

The user should carefully read this Privacy Policy, which has been drafted in a clear and simple manner for easy understanding, and freely and voluntarily determine whether they wish to provide their personal data to El Chorro Villas.

Obligation to Provide Data

The data requested in the forms provided on the Website are generally mandatory (unless otherwise specified in the required field) to fulfill the established purposes.

Therefore, if this data is not provided or is incorrect, the stated purposes cannot be fulfilled.

Purposes and Duration of Data Processing

In El Chorro Villas, we are committed to protecting your personal information.

We inform you that the data you provide us through any means (website, email, paper forms, and/or any other document) will be incorporated into a file owned by El Chorro Villas. This file is established with all reasonably reliable and effective physical, organizational, and technological measures, controls, and procedures, as established in Royal Decree 1720/2007, which develops the Personal Data Protection Act (LOPD). These measures are aimed at preserving the integrity and security of your data and ensuring your privacy.

Furthermore, all personnel with access to personal data have been informed and are aware of their obligations regarding the processing of your personal data.

The personal data collected will be processed by El Chorro Villas for the following purposes:

• - Manage any type of request, contracting, suggestion, or inquiry regarding our professional services made by interested parties.
• - Manage purchases made through the Website, including payment processing and order delivery.
• - Contact the User to complete the order if they have saved their shopping cart or have saved products in their shopping cart without completing the payment process.
• - Manage newsletter subscriptions, carried out through the channel provided on the El Chorro Villas Website.
• - Conduct analysis of Website usage and check user preferences and behavior.
• - Manage the sending of commercial communications about El Chorro Villas products and services, unless the user indicates otherwise by checking the corresponding box or expresses their opposition to such processing.
• - Send commercial communications (offers, promotions, etc.) to the user through electronic and/or conventional means, about products and services from third-party companies collaborating with El Chorro Villas, if the user consents to this by checking the corresponding box.
• - Manage the sending of satisfaction surveys based on the purchase of El Chorro Villas products or services, in order to continuously improve our customer experience.
• - Analyze user data, using both our own and third-party sources, to create profiles that allow for a more detailed definition of products that may be of interest to the user, if authorized by checking the corresponding box.
• - Manage any type of business relationship with our suppliers.

We will process your personal data for as long as they are necessary for the purpose for which they were collected. If you cancel all contracts, you may:

1. 1. Maintain consent for conducting commercial actions: we will process your data for the commercial actions you have consented to. We will consider that you have chosen this option if you do not expressly revoke your consent.
2. 2. Revoke consent for conducting commercial actions: we will cancel your data by blocking them.

With this blocking, El Chorro Villas will not have access to your data and will only process them for making them available to the competent Public Administrations, Judges and Courts, or the Public Prosecutor's Office, for the attention of possible responsibilities related to data processing, especially for the exercise and defense of claims before the Spanish Data Protection Agency. We will keep your data blocked for the periods established in the applicable regulations or, where appropriate, in the contractual relationships maintained with El Chorro Villas, proceeding to physically delete your data once these periods have elapsed.

Interested users may unsubscribe from these communications at the following email address: elchorrovillas@gmail.com, by objecting to or revoking their consent.

Types of Data

El Chorro Villas will process the following categories of data:

• - Identifying Data: name, surname, national identity document or foreign identity number, and image.
• - Contact Data: address, landline phone, mobile phone, email address.
• - Banking Data: account number, account holder, SEPA mandate.
• - Other Data: data provided by the interested parties in open fields of the forms available on the Website.
• - Browsing Data.

In case the user provides third-party data, they declare that they have the consent of the data subjects or sufficient legitimacy and undertake to inform the data subject, the owner of such data, of the information contained in the Privacy Policy, releasing El Chorro Villas from any responsibility in this regard. However, El Chorro Villas may carry out the necessary checks to verify this fact, adopting the due diligence measures that correspond, in accordance with data protection regulations.

No specially protected data is processed.

Data Collection

El Chorro Villas collects personal information through various means, but you will always be informed at the time of collection through informative clauses about the data controller, the purpose and legal basis of the processing, the recipients of the data, the retention period of your information, and how you can exercise your rights under data protection.

El Chorro Villas obtains your data from the following sources:

1. 1. The information you provide to us when you contact, hire, and maintain products and/or services with us, both directly and indirectly (quotation form, contact form, direct email...).
2. 2. Through social networks, as another way to reach you. The information collected through the messages and communications you publish may contain personal information that is available online and accessible to the public.

These social networks have their own privacy policies that explain how they use and share your information, so El Chorro Villas recommends that you consult them before using them to confirm that you agree with how your information is collected, processed, and shared.

In general, the personal information we process is limited to identifying data (name and surname, date of birth, address, ID, telephone, and email), contracted services, and payment and billing data.

In the case of personnel management and selection, we collect academic and professional data to meet the obligations arising from the maintenance of the employment relationship or, where applicable, to become part of our workforce.

Cookies

We use cookies, web analytics services, and social media plugins on our website to enhance your browsing experience. For more information, you can refer to our Cookie Policy.

Legitimacy of Processing

The processing of data for the purchase of products through the Website will be necessary for the fulfillment of the contractual relationship between the user and El Chorro Villas.

The processing of your data for marketing purposes related to products and services of El Chorro Villas, as well as similar services for its customers, will be based on the legitimate interest recognized by the regulations when the user has purchased goods and/or services from El Chorro Villas. In the absence of such a contractual relationship, data processing will be based on the user's consent as required by current regulations. Likewise, the sending of commercial communications from third-party entities collaborating with El Chorro Villas and the creation of profiles are based on the user's consent.

The processing for these purposes will always be carried out with the prior consent of the user or based on the aforementioned legitimate interest, and will be necessary to fulfill your request.

Furthermore, if you withdraw your consent for any of the processing activities, it will not affect the lawfulness of the processing carried out before the withdrawal.

To revoke your consent, you can contact El Chorro Villas through the following channels: By clicking on the automatic unsubscribe link available in each commercial communication sent by El Chorro Villas or by sending an email to elchorrovillas@gmail.com.

Recipients

No personal data is transferred to third parties, except as required by law. We also do not carry out international data transfers to third countries.

As data processors, we have contracted the following service providers, who have committed to complying with the legal provisions applicable to data protection at the time of their hiring:

• Public Bodies, Tax Agency, Judges and Courts, and, in general, competent Authorities, when El Chorro Villas is legally obliged to provide them.
• Google, LLC. (“Google”)
  Address: 1600 Amphitheatre Pkwy, Mountain View, CA 94043, USA
  Privacy Policy: https://policies.google.com/privacy?hl=en
  
  Google participates and has certified its compliance with the framework of the agreement between the US and the European Union known as Privacy Shield, committing to submit all personal information received from member countries of the European Union to the principles derived from the Privacy Shield.
  
  You can obtain more information about the Privacy Shield on the website of the US Department of Commerce: https://www.privacyshield.gov/welcome
  
  You can also check Google's adherence to the Privacy Shield at the following link: https://www.privacyshield.gov/participant?id=a2zt000000001L5AAI&status=Active
• Meta Platforms, Inc. (“Facebook”)
  Address: 1601 Willow Rd, Menlo Park, CA 94025, United States
  Privacy Policy: https://www.facebook.com/about/privacy
  
  Facebook participates and has certified its compliance with the framework of the agreement between the US and the European Union known as Privacy Shield, committing to submit all personal information received from member countries of the European Union to the principles derived from the Privacy Shield.
  
  You can check Facebook's adherence to the Privacy Shield at the following link: https://www.privacyshield.gov/participant?id=a2zt0000000GnywAAC&status=Active
  
  Both Meta and its companies, including Facebook, Instagram, Oculus, and WhatsApp, comply with the GDPR. Regarding advertising on Instagram, Meta (Facebook) manages the advertising service that displays ads on the platform.
• Twitter, Inc.
  Address: 1355 Market St #900, San Francisco, CA 94103, United States
  Privacy Policy: https://twitter.com/en/privacy
  
  Twitter participates and has certified its compliance with the framework of the agreement between the US and the European Union known as Privacy Shield, committing to submit all personal information received from member countries of the European Union to the principles derived from the Privacy Shield.
  
  You can check Twitter's adherence to the Privacy Shield at the following link: https://www.privacyshield.gov/participant?id=a2zt0000000TORzAAO&status=Active

In addition to the aforementioned data disclosures, El Chorro Villas collaborates with certain third-party service providers who have access to your personal data and process said data on behalf of El Chorro Villas as a result of their service provision.

El Chorro Villas follows strict criteria when selecting service providers to ensure compliance with its data protection obligations. It commits to entering into the corresponding data processing contract with these providers, imposing upon them, among other obligations, the following: applying appropriate technical and organizational measures, processing personal data for the agreed-upon purposes and following only the documented instructions of El Chorro Villas, and deleting or returning the data to El Chorro Villas once the provision of services has concluded.

All security measures are regularly reviewed to ensure their adequacy and effectiveness.

However, absolute security cannot be guaranteed, and there is no security system that is impervious. In the event that any information under our control, subject to processing, is compromised due to a security breach, we will take appropriate measures to investigate the incident, notify the Data Protection Authority, and, where applicable, notify affected users so they can take appropriate actions.

User Responsibility

The user:

• - Guarantees that they are over eighteen (18) years of age and that the data provided to El Chorro Villas is true, accurate, complete, and up-to-date. For these purposes, the user is responsible for the truthfulness of all the data they provide and will keep the provided information appropriately updated to reflect their current situation.
• - Guarantees that, if they provide data on behalf of third parties, they have informed said third parties of the aspects contained in this document. Likewise, they guarantee that they have obtained the necessary authorization from those third parties to provide their data to El Chorro Villas for the purposes outlined.
• - Shall be responsible for false or inaccurate information provided through the Website and for any direct or indirect damages or losses that this may cause to El Chorro Villas or third parties.

Furthermore, the user shall be liable for any damages and losses suffered by El Chorro Villas as a result of a breach of any of the obligations established in the legal notice.

Commercial and Promotional Communications

One of the purposes for which El Chorro Villas processes personal data provided by users is to send them electronic communications with information about goods, services, promotions, offers, events, or news relevant to users. Whenever such communication is carried out, it will be directed exclusively to those users who have not previously expressed their refusal to receive such communications or who have expressly authorized it.

To carry out the above task, El Chorro Villas may analyze the data obtained from the entities that are part of the group of companies to which El Chorro Villas belongs, in order to create user profiles that allow for a more detailed definition of products that may be of interest.

If the user wishes to stop receiving commercial or promotional communications from El Chorro Villas, they can request to unsubscribe from the service by clicking on the link provided for this purpose in the body of such commercial communications or by sending an email to the following email address: elchorrovillas@gmail.com. The user can also indicate their refusal to receive such communications by checking the corresponding box on the data collection form or by using the unsubscribe option provided in each of the commercial communications sent.

Exercise of Rights

Data protection regulations allow you to exercise your rights of access, rectification, deletion, and data portability, as well as opposition and limitation to their processing, and not to be subject to decisions based solely on automated data processing, when applicable.

Right of Access, Rectification, and Deletion: Individuals have the right to obtain confirmation from El Chorro Villas as to whether or not personal data concerning them is being processed. Individuals have the right to access their personal data and request the rectification of inaccurate data or, where appropriate, request their deletion when, among other reasons, the data is no longer necessary for the purposes for which it was collected.

Right to Limitation and Opposition: In certain circumstances, data subjects may request the limitation of the processing of their data, in which case we will only keep them for the exercise or defense of claims. In certain circumstances and for reasons related to their particular situation, data subjects may object to the processing of their data. El Chorro Villas will stop processing the data, except for compelling legitimate reasons, or the exercise or defense of possible claims.

These rights are characterized by the following:

Their exercise is free, unless they are manifestly unfounded or excessive requests (e.g., repetitive character), in which case Sierra Huma S.L.na Rubio Corral may charge a fee proportional to the administrative costs incurred or refuse to act.

You can exercise the rights directly or through your legal or voluntary representative.

We must respond to your request within one month, although, taking into account the complexity and number of requests, this period may be extended by two more months.

We have an obligation to inform you about the means to exercise these rights, which must be accessible and cannot be denied for the reason of choosing another means. If the request is made electronically, the information will be provided by these means whenever possible, unless you request otherwise.

If Sierra Huma S.L.na Rubio Corral does not proceed with the request, it will inform you within one month of the reasons for not doing so and the possibility of lodging a complaint with the Control Authority: www.agpd.es

In order to facilitate the exercise of your rights, we provide you with the links to the request forms for each of the rights:

To exercise your rights, El Chorro Villas makes the following means available to you:

1. Sending a scanned and signed form to the email address elchorrovillas@gmail.com, indicating "Exercise of LOPD Rights" in the subject line.

In both cases, you must prove your identity by attaching a photocopy or, where appropriate, a scanned copy of your ID card or equivalent document in order to verify that we only respond to the data subject or their legal representative, and in this case, you must provide documentary evidence of your representation.

Furthermore, and especially if you believe that you have not obtained full satisfaction in the exercise of your rights, we inform you that you may file a complaint with the national supervisory authority by contacting the Spanish Data Protection Agency, C/ Jorge Juan, 6 – 28001 Madrid.

Security Measures

El Chorro Villas will treat the User's data at all times in an absolutely confidential manner and will keep the data secret, in accordance with the provisions of the applicable regulations. To this end, El Chorro Villas will adopt the necessary technical and organizational measures to guarantee the security of the data and prevent their alteration, loss, processing, or unauthorized access, taking into account the state of the technology, the nature of the stored data, and the risks to which they are exposed.

Duration and Modification

El Chorro Villas reserves the right to unilaterally modify the terms and conditions stated here, in whole or in part. Any changes will be made in the same manner as they appear in the legal notice.

The temporal validity of this legal notice coincides, therefore, with the time of its exposure until it is modified in whole or in part by El Chorro Villas.

El Chorro Villas may terminate, suspend, or unilaterally interrupt the operation of this website without the possibility of any user claiming compensation. After such termination, the user must destroy any information about the El Chorro Villas brand that they possess in any format and that they have obtained through the site or through individual communications made to the user by El Chorro Villas.